Optimal Performance Consultants, Inc.

Training and Development

"A proactive stance can make the difference"
Veronica Mc Michael, COO
- 2004

Training & development supports your most valuable asset; human capital. Optimal Performance Consultants Inc. offers a litany of training programs for your staff’s ongoing professional development. Our training programs are outcome based in that they require each participant to complete a practical application plan. This helps to translate instruction to learning, and learning to doing. We specialize in leadership programs and offer programs for all levels of staff. Our programs include:

Leadership
Employee Motivation
Time & Project Management
Disciplinary Actions
Performance Appraisals
Hiring the Best
Goal Setting for Leaders
Employee Retention
Interviewing Skills
Conflict Resolution for Managers
Diversity Management
Legal & Effective Terminations
Developing & Building Teams
Effective Leadership: Giving Leadership Away

Staff
Effective Customer Service
Goal Setting
Teamwork
Workplace Diversity
Time Management
Communication Skills
Conflict Resolution: Dealing with Difficult People
Telephone Skills

Organizational
Developing Coaching Programs
Succession Planning
Continuous Improvement Process

We customize all our Training and Development programs. We assess your unique situation and modify each training event to your specific problem or area of interest. Let us help you transform your staff into effective and efficient teams.

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